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  #12  
Old July 13th 09, 07:18 PM posted to rec.autos.simulators
Tony R
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Posts: 207
Default iRacing's poor customer service and is overpriced.

RobertMcTigue wrote:

> More in the way it's said and addressed, If I got to the Ritz Carlton
> and stay even if I question something they say or a rule or practice
> they have I don't like there still very nice ... even if I was rude to
> them and being dismissed as if they pay me is not what premium service
> is about ...ya know? It's about price for service I guess and to me I
> would not go eat at a restaurant that has good food but crappy
> service.


Not specifically referring to your experience Robert, but I don't think
you can compare waiter service with the officials at a real race track.
You would pay significant entry fees but very much have to abide by the
rules on and off track. You don't go to a restaurant and end up being
sent to the manager's office for a ticking off - yet this is what can
happen to you at a race track. You pay and play to their rules.

Personally I welcome that aspect to be introduced to sim racing. It has
long been a province of league admins to maintain control, taking this a
step further to a sanctioning body should provide far greater
consistency than pockets of sim racers in small leagues with their own
sets of rules.

Just as in real life people will fall out with the authority and go off
and find another race series which is fine. I hope iRacing don't back
off from that goal of becoming a sanctioning body on a par with their
real racing counterparts and become a hotel service where the customer
is pampered. Celebrity racers still get chewed out by the stewards,
discipline is a part of racing. The stewards don't check the drivers are
nice and comfy and have a drink before the race starts.

One man's meat is another man's poison and all that...

Cheers
Tony








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