If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#11
|
|||
|
|||
That's how I read it too. It looks like owners got the notice before the
dealers did. |
Ads |
#12
|
|||
|
|||
There are 2 Passats(both 99's) in our family and so far I only got one
notice. "Frank" > wrote in message om... > We got a recall letter from VWoA about 1998-2000 Passats, wear on the > front suspension lower control arms, check and possibly replace them. > Says they can be worn even if rubber boots are not damaged, then if > rubber boots are damaged, blah, blah,.... Anyone have any experience > with that? Thanks. > > Frank |
#13
|
|||
|
|||
There are 2 Passats(both 99's) in our family and so far I only got one
notice. "Frank" > wrote in message om... > We got a recall letter from VWoA about 1998-2000 Passats, wear on the > front suspension lower control arms, check and possibly replace them. > Says they can be worn even if rubber boots are not damaged, then if > rubber boots are damaged, blah, blah,.... Anyone have any experience > with that? Thanks. > > Frank |
#14
|
|||
|
|||
"Iain Miller" > wrote in message >...
> The reimbursement form is for those who already paid to have the work done > before the recall was issued. OK, I have more information (from both VW and NHTSA). First, the reimbursement form is, as you say, if you already paid to have the work done. You need the maintenance records to get reimbursed. However, VW stated that you will still have to pay for the work if you can't produce maintenance records. The reason they can have this requirement is that this in not, technically, a safety recall. A safety recall is mandated by the NHTSA. This is a "Campaign", voluntarily initiated by VW, and therefore (according to VW) not subject to the strict consumer-never-pays rules of a safety recall. You must still prove that you had the car serviced according to the maintenance schedule, or you will have to pay for the work. The NHTSA advised me that I could file a complaint about this, but there was no guarantee it would be resolved in my favor. If you don't have the maintenance records, the dealer where you had the work done will have them (assuming they are still in business). So good luck. Rose |
#15
|
|||
|
|||
"Iain Miller" > wrote in message >...
> The reimbursement form is for those who already paid to have the work done > before the recall was issued. OK, I have more information (from both VW and NHTSA). First, the reimbursement form is, as you say, if you already paid to have the work done. You need the maintenance records to get reimbursed. However, VW stated that you will still have to pay for the work if you can't produce maintenance records. The reason they can have this requirement is that this in not, technically, a safety recall. A safety recall is mandated by the NHTSA. This is a "Campaign", voluntarily initiated by VW, and therefore (according to VW) not subject to the strict consumer-never-pays rules of a safety recall. You must still prove that you had the car serviced according to the maintenance schedule, or you will have to pay for the work. The NHTSA advised me that I could file a complaint about this, but there was no guarantee it would be resolved in my favor. If you don't have the maintenance records, the dealer where you had the work done will have them (assuming they are still in business). So good luck. Rose |
#16
|
|||
|
|||
In rec.autos.makers.vw.watercooled, Rose Faex wrote:
>"Iain Miller" > wrote in message >... > >> The reimbursement form is for those who already paid to have the work done >> before the recall was issued. > >OK, I have more information (from both VW and NHTSA). > >First, the reimbursement form is, as you say, if you already paid to >have the work done. You need the maintenance records to get >reimbursed. > >However, VW stated that you will still have to pay for the work if you >can't produce maintenance records. The reason they can have this >requirement is that this in not, technically, a safety recall. A >safety recall is mandated by the NHTSA. This is a "Campaign", As in "sales campaign"? >voluntarily initiated by VW, and therefore (according to VW) not >subject to the strict consumer-never-pays rules of a safety recall. >You must still prove that you had the car serviced according to the >maintenance schedule, or you will have to pay for the work. The NHTSA >advised me that I could file a complaint about this, but there was no >guarantee it would be resolved in my favor. > >If you don't have the maintenance records, the dealer where you had >the work done will have them (assuming they are still in business). <:-^> that seems reasonable; if you don't change your oil or air filter regularly, your lower control arm could be damaged as a result. </:-^> [to translate, that last group of symbols was to indicate tongue-in-cheek mode is back off] |
#17
|
|||
|
|||
In rec.autos.makers.vw.watercooled, Rose Faex wrote:
>"Iain Miller" > wrote in message >... > >> The reimbursement form is for those who already paid to have the work done >> before the recall was issued. > >OK, I have more information (from both VW and NHTSA). > >First, the reimbursement form is, as you say, if you already paid to >have the work done. You need the maintenance records to get >reimbursed. > >However, VW stated that you will still have to pay for the work if you >can't produce maintenance records. The reason they can have this >requirement is that this in not, technically, a safety recall. A >safety recall is mandated by the NHTSA. This is a "Campaign", As in "sales campaign"? >voluntarily initiated by VW, and therefore (according to VW) not >subject to the strict consumer-never-pays rules of a safety recall. >You must still prove that you had the car serviced according to the >maintenance schedule, or you will have to pay for the work. The NHTSA >advised me that I could file a complaint about this, but there was no >guarantee it would be resolved in my favor. > >If you don't have the maintenance records, the dealer where you had >the work done will have them (assuming they are still in business). <:-^> that seems reasonable; if you don't change your oil or air filter regularly, your lower control arm could be damaged as a result. </:-^> [to translate, that last group of symbols was to indicate tongue-in-cheek mode is back off] |
#18
|
|||
|
|||
"Rose Faex" > wrote in message om... > "Iain Miller" > wrote in message >... > > > The reimbursement form is for those who already paid to have the work done > > before the recall was issued. > > OK, I have more information (from both VW and NHTSA). > > First, the reimbursement form is, as you say, if you already paid to > have the work done. You need the maintenance records to get > reimbursed. > > However, VW stated that you will still have to pay for the work if you > can't produce maintenance records. The reason they can have this > requirement is that this in not, technically, a safety recall. A > safety recall is mandated by the NHTSA. This is a "Campaign", > voluntarily initiated by VW, and therefore (according to VW) not > subject to the strict consumer-never-pays rules of a safety recall. > You must still prove that you had the car serviced according to the > maintenance schedule, or you will have to pay for the work. The NHTSA > advised me that I could file a complaint about this, but there was no > guarantee it would be resolved in my favor. > > If you don't have the maintenance records, the dealer where you had > the work done will have them (assuming they are still in business). > > So good luck. > > Rose I guess that begs the question of "Why wouldnt you have the service records?" ANd the only answer that makes sense is you may not be the original owner. As with just about every manufacturer, if you dont take care of the car as specified on the maintenance schedule, all bets are off as to what is and what should be covered under warranty as the case now falls under abuse/negligence. |
#19
|
|||
|
|||
"Rose Faex" > wrote in message om... > "Iain Miller" > wrote in message >... > > > The reimbursement form is for those who already paid to have the work done > > before the recall was issued. > > OK, I have more information (from both VW and NHTSA). > > First, the reimbursement form is, as you say, if you already paid to > have the work done. You need the maintenance records to get > reimbursed. > > However, VW stated that you will still have to pay for the work if you > can't produce maintenance records. The reason they can have this > requirement is that this in not, technically, a safety recall. A > safety recall is mandated by the NHTSA. This is a "Campaign", > voluntarily initiated by VW, and therefore (according to VW) not > subject to the strict consumer-never-pays rules of a safety recall. > You must still prove that you had the car serviced according to the > maintenance schedule, or you will have to pay for the work. The NHTSA > advised me that I could file a complaint about this, but there was no > guarantee it would be resolved in my favor. > > If you don't have the maintenance records, the dealer where you had > the work done will have them (assuming they are still in business). > > So good luck. > > Rose I guess that begs the question of "Why wouldnt you have the service records?" ANd the only answer that makes sense is you may not be the original owner. As with just about every manufacturer, if you dont take care of the car as specified on the maintenance schedule, all bets are off as to what is and what should be covered under warranty as the case now falls under abuse/negligence. |
#20
|
|||
|
|||
"Biz" > wrote in message >...
> I guess that begs the question of "Why wouldnt you have the service > records?" ANd the only answer that makes sense is you may not be the > original owner. A lot of people are a bit disorganized (or, as in the case of my parents, old and forgetful), and while they might have the maintenance done, they might not keep the receipts (or be able to find them in the mess). But if this were a NHTSA-mandated safety recall, it wouldn't matter whether they drove the car through sandstorms and never changed the oil. If it's a safety defect that shouldn't happen and requires rework, and that could result in injury or death, you don't pay, no matter what. The situation, here, is that manufacturers can avoid this obligation (and, presumably, some liability) by voluntarily initiating a "campaign". Rose |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
A6 Recall (lower control arms) question | Bruce W. Ellis | Audi | 6 | December 17th 04 07:55 PM |
2000 Passat instrument cluster electrical short + smoke! | Martin Mainfeld | VW water cooled | 5 | October 7th 04 03:45 PM |
What brand of synthetic oil for 2000 Passat 1.8T ? | Dave | VW water cooled | 9 | October 1st 04 03:03 AM |
VW Passat Recall - Front suspension arm | gbnews | Audi | 0 | July 13th 04 09:33 PM |